Quality policy and objectives

FirstLine Gloves, Inc is committed to understand customer business goals and personal protection requirements; and provide all customers with the highest level of information, education and quality gloves for the EMS market.

QUALITY OBJECTIVES

• High Quality - No Customer Returns
• On Time Delivery - No Back Orders or Shipment Delays
• No Mistakes - No Mis Shipments - No Mis Orders - No Mis Entries
• Customer Satisfaction - No Dissatisfied Customers

• Full disclosure of all glove attributes on literature including thickness tolerances, AQL levels, lot sizes and all physical and endurance testing properties
• Every lot of a controlled number of gloves tested for compliance to ASTM standards by a 3rd party independent test laboratory
• Nine glove models certified to NFPA 1999:2008, more than any other glove manufacturer or distributor
• ISO 9001:2000 Quality Management Certified by DNV, demonstrating committment to quality excellence
• Certified pinhole failure rates routinely test 3 AQL levels, or 65% below FDA and ASTM standards, dramatically reducing potential exposures in the field
• Pioneered double polymer coating - non chlorination processing, dramatically improving glove strength and durability when exposed to high heat and sunlight, also extending the shelf life to 5 years
• Developed RezTak™, launching the first no stick nitrile glove in the medical market
• Introduced FingerFlex™ technology, increasing dexterity and comfort in high risk glove applications
• Introduced size 2XL and 3XL gloves, establishing new sizing standards throughout the industry
• Designed for EMS, the highest at risk medical market segment, higher tensile and elongation performance provides superior barrier against pathogen penetration
• Committed to education, 13 years focus on exposing industry loopholes allowing end users to write specifications that select PPE using quality criteria